Daikin India: Paradise Lost
Anirban Chakraborty
Vikalpa: The Journal for Decision Makers, 2019, vol. 44, issue 3, 115-123
Keywords: Service Failure; Service Recovery; Services Marketing (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:sae:vikjou:v:44:y:2019:i:3:p:115-123
DOI: 10.1177/0256090919875847
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