Service Experience at Passport Seva Kendra

Richa Saxena, Sapna Popli and Abhishek

Vikalpa: The Journal for Decision Makers, 2021, vol. 46, issue 4, 236-243

Keywords: Service Delivery; Service Experience; Service Operations; Waiting Line Management; Operational Excellence; Organizational Effectiveness; Public–Private Partnership (PPP) (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:sae:vikjou:v:46:y:2021:i:4:p:236-243

DOI: 10.1177/02560909211054687

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