HDFC Life: A Consumer’s Quest for Justice

Swapan Deep Arora and Anirban Chakraborty

Vikalpa: The Journal for Decision Makers, 2023, vol. 48, issue 2, 142-159

Keywords: Consumer Complaining Behaviour; Service Failure; Service Recovery (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:sae:vikjou:v:48:y:2023:i:2:p:142-159

DOI: 10.1177/02560909231165614

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