The Relationship among Emotional Intelligence and Outcome Variables: A Study of Indian Employees

Jiwan Jyoti Maini, Bhawdeep Singh and Parminder Kaur
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Jiwan Jyoti Maini: Jiwan Jyoti Maini (jjmaini@gmail.com) is an Assistant Professor (HRM) in the Department of Management Studies at Malout Institute of Management & Information Technology, Malout, Punjab, India. She teaches Organizational Behaviour, Human Resource Management and Corporate Legal Environment. Her research interests include organizational citizenship behaviour, emotional intelligence, job performance and job involvement. She has teaching experience of about 12 years and has attended various national and international conferences. She has experience of working on ILO-sponsored project as a team member. Presently she is working on AICTE-sponsored research project on Supply Chain Management. She has contributed papers in over 14 national and international conferences.
Bhawdeep Singh: Bhawdeep Singh (drbhawdeep@gmail.com) is a Professor at Punjabi University College of Engineering & Management, Rampura Phul, Punjab, India. He teaches Marketing Research, Operations Research, Project Management and Management Science. His research areas include rural marketing. He has 31 years of teaching and more than 10 years of research experience. He has to his credit many research papers published in national and international journals. He is a life member of Indian Commerce Association, Indian Economic Association and Indian Political Economy Association. He has penned down four books and contributed 26 papers in journals and conferences.
Parminder Kaur: Parminder Kaur (parmindertangi@gmail.com) is Principal at SSD Girls’ College, Bathinda, Punjab, India. She teaches Economics and Human Resource Management. She has accomplished her doctoral thesis on human resource development. Her research interests include human resource development, buying behaviour and emotional intelligence. She has published one book and has to her credit 20 papers in journals.

Vision, 2012, vol. 16, issue 3, 187-199

Abstract: This study examined the relationship among four dimensions of emotional intelligence (EI) as predictor variables vis-à -vis five dimensions of organizational citizenship behaviour (OCB) and in-role behaviour (IRB) as criterion variables. Sample constituted of 250 superior–subordinate dyads working on technical and non-technical jobs in power plants in India. Canonical correlation analysis and hierarchical multiple regression analysis have been applied to investigate the relationship between the two sets of variables. Demographic variables have been controlled, to find the unique variance in the prediction of criterion variables. Significant relationship was found between emotional intelligence dimensions and outcome variables with R c = 0.569. Among the outcome variables, sportsmanship had the highest canonical loading and IRB had the lowest canonical loading. Canonical loadings for predictor canonical variate were highest for utilization of emotion and lowest for perception of emotion. Sensitivity analysis was carried out to validate the results obtained through canonical correlation analysis by removing individual independent variable at a time. The results showed little difference, indicating stability of the results. Overall the results established significant relationship among the predictor and criterion variables. However, the dimensions of EI were better in predicting OCB dimensions as compared to IRB of the respondents.

Keywords: Emotional Intelligence; Organizational Citizenship Behaviour; In-Role Behaviour; Canonical Correlation Analysis; India (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:sae:vision:v:16:y:2012:i:3:p:187-199

DOI: 10.1177/0972262912460155

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