Understanding the Impact of Organizational Justice on Organizational Commitment and Projected Job Stay among Employees of the Business Process Outsourcing Sector in India

Rashmi Nakra

Vision, 2014, vol. 18, issue 3, 185-194

Abstract: This study examines the role of organizational justice in enhancing the organizational commitment and projected tenure of frontline employees of the business process outsourcing (BPO) sector. The results based on data from a self-report questionnaire survey carried out among 347 entry-level associates from various BPO organizations in Bangalore suggest that perceptions of higher levels of organizational justice can make substantial positive impact on the organizational commitment and projected tenure of employees. The findings also highlight the significant role played by each of the three dimensions of justice. Practical implications of the study are discussed along with the limitations and suggestions for future research.

Keywords: Perception of Organizational Justice; Distributive Justice; Procedural Justice; Interactional Justice; Organizational Commitment; Projected Job Stay (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/0972262914539217 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:vision:v:18:y:2014:i:3:p:185-194

DOI: 10.1177/0972262914539217

Access Statistics for this article

More articles in Vision
Bibliographic data for series maintained by SAGE Publications ().