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Iso 9000 And Formalization – How Organizational Contingencies Affect Organizational Responses To Institutional Forces

Nikolaus Beck and Peter Walgenbach

Schmalenbach Business Review (sbr), 2003, vol. 55, issue 4, 293–320

Abstract: We investigate the adoption of ISO 9000 standards by the German mechanical engineering industry and analyze how organizational contingencies affect susceptibility to institutional forces. Our study’s findings show that differences in organizational size, proportion of administrative staff, and type of production technology lead to variations in the probability of adopting ISO 9000 standards. Moreover, our findings show that despite the modern anti-bureaucratic management ideology, there has been a remarkable increase in the degree of formalization.

Keywords: Formalization; Institutional Theory; ISO 9000. (search for similar items in EconPapers)
JEL-codes: L23 L61 M10 P11 P21 (search for similar items in EconPapers)
Date: 2003
References: Add references at CitEc
Citations: View citations in EconPapers (7)

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