Economics at your fingertips  

The Role of Argument and Narration in Knowledge Sharing: Coping with Context, Validity, and Coherence

Daniel Geiger

Schmalenbach Business Review (sbr), 2010, vol. 62, issue 3, 291-316

Abstract: This paper examines the way knowledge is shared within organizations. Although current research identifies narratives as an important medium for organizational knowledge sharing because they serve as sensemaking devices and collective memory, the study shows that narrative-based knowledge sharing encounters serious shortcomings and must frequently be supplemented by an argumentative mode of communication. Furthermore, the conditions that trigger a switch from a narrative to an argumentative mode of communication are specified. Doing so clarifies the limitations of a narrative mode of knowledge sharing and provides a more sophisticated understanding of the communication strategies that are used in virtual communities.

Keywords: Argumentation; Knowledge Sharing; Narratives; Problems of Narratives. (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed

Downloads: (external link) (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Access Statistics for this article

Schmalenbach Business Review (sbr) is currently edited by Wolfgang Ballwieser

More articles in Schmalenbach Business Review (sbr) from LMU Munich School of Management Contact information at EDIRC.
Bibliographic data for series maintained by sbr ( this e-mail address is bad, please contact ).

Page updated 2022-03-27
Handle: RePEc:sbr:abstra:v:62:y:2010:i:3:p:291-316