DO PUBLIC ENTITIES NEED SUPPLIER RELATIONSHIPS? EVIDENCE IN UGANDA CASE: UGANDA NATIONAL BUREAU OF STANDARDS
Rashid Senvuma (),
Alex Nduhura (),
John Paul Settumba () and
Paul Wanume ()
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Rashid Senvuma: Uganda National Bureau of Standards, Uganda
Alex Nduhura: Uganda Management Institute, Uganda
John Paul Settumba: Uganda Management Institute, Uganda
Paul Wanume: Uganda Management Institute, Uganda
The USV Annals of Economics and Public Administration, 2024, vol. 24, issue 1(39), 254-266
Abstract:
This study investigates the link between supplier relationship management and contract performance in the public sector, focusing on the Uganda National Bureau of Standards (UNBS). While supplier relationships are well- studied in general, their importance and dynamics within the public sector remain underexplored. Utilizing a cross-sectional design, the research employed both quantitative and qualitative methodologies, including surveys and semi-structured interviews with 104 respondents from UNBS. Findings reveal a significant positive relationship between effective supplier relationship management and contract performance. Key elements such as prompt payments, clear communication, well-defined roles and responsibilities, and trust-building emerged as critical factors enhancing this relationship. The correlation analysis indicated a statistically significant positive correlation (r = 0.525, p
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:scm:usvaep:v:24:y:2024:i:1(39):p:254-266
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