Мировой опыт внедрения систем менеджмента качества на основе международных стандартов ISO серии 9000

Лотов Н. Д.

Vestnik of the St. Petersburg University. Series 5. Economics Вестник Санкт-Петербургского университета. Серия 5. Экономика, 2004, issue 3, 158-161

Abstract: Quality management has become a real problem for most Russian enterprises. ISO 9000 is a series of standards from the International Organization for Standardization (ISO) which outlines the requirements for quality management systems in organizations. This article reviews some of the experience gained by foreign companies which have implemented these systems and have obtained the ISO 9000 certificate. Special attention is paid to the key benefits of this certification. The author then outlines some of the specifics of quality system implementation and various factors associated with the failure of quality management initiatives. A brief review of the current global situation with ISO 9000 certification is also given.

Date: 2004
References: Add references at CitEc
Citations:

Downloads: (external link)
http://cyberleninka.ru/article/n/mirovoy-opyt-vned ... artov-iso-serii-9000

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:scn:003571:14675392

Access Statistics for this article

More articles in Vestnik of the St. Petersburg University. Series 5. Economics Вестник Санкт-Петербургского университета. Серия 5. Экономика from CyberLeninka, Федеральное государственное бюджетное образовательное учреждение высшего образования «Санкт-Петербургский государственный университет»
Bibliographic data for series maintained by CyberLeninka ().