The Principles of quality management

Mirela Dogaru () and Elena David
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Mirela Dogaru: Dimitrie Cantemir Christian Univerity

Social-Economic Debates, 2017, vol. 6, issue 2, 32-42

Abstract: A Quality Management Principle is defined by the ISO Technical Committee 176 (ISO / TC 176) as "a fundamental and comprehensive rule/conviction applied to run and operate an organization aiming to continuously improve the performance of the term long through customer focus while addressing the requirements of all other stakeholders. " For the quality management, eight principles were considered fundamental. All the requirements of ISO 9001: 2015 are related to one or more of these principles, which are the basis for the requirements, thus justifying their importance.

Keywords: Principles; quality; efficiency (search for similar items in EconPapers)
JEL-codes: L25 (search for similar items in EconPapers)
Date: 2017
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