Economics at your fingertips  

Sales and Operations Planning Revisited: Linking Operational and Financial Performance

N. Vandaele and I. Van Nieuwenhuyse

Review of Business and Economic Literature, 2012, vol. 57, issue 3, 327-339

Abstract: Despite the widespread adoption of enterprise resource planning (ERP) systems, it is known that these systems suffer from inherent shortcomings which undermine their decision support capabilities. The crux of the problem lies at the midterm planning level (i.e. sales and operations planning, S&OP), as the static procedures used at this level are inapt to reflect the complexities and dynamics of today’s increasingly demanding environment. While the academic community has largely focused on fixing this problem by adding additional “intelligence†that allows the systems to reflect dynamic behavior, we claim that the resulting fixes fall short on a key aspect: they focus purely on operational performance indicators, and fail to substantiate the impact on financial performance metrics. This knowledge gap provides a challenging research opportunity, with a potentially huge impact on planning practice. We provide an overview of the recent contributions in this field, and highlight the most urgent topics for further research.

Date: 2012
References: Add references at CitEc
Citations Track citations by RSS feed

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Access Statistics for this article

Review of Business and Economic Literature is currently edited by Hans Kluwer

More articles in Review of Business and Economic Literature from Intersentia
Series data maintained by Petra Van den Bempt ().

Page updated 2017-09-29
Handle: RePEc:sen:rebelj:v:57:i:3:y:2012:p:327-339