Systems of quality assessment in health care (Systemy oceny jakosci w ochronie zdrowia)

Aleksandra Czerw () and Urszula Religioni ()
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Aleksandra Czerw: Katedra Zdrowia Publicznego, Wydzial Nauki o Zdrowiu, Warszawski Uniwersytet Medyczny
Urszula Religioni: Katedra Zdrowia Publicznego, Wydzial Nauki o Zdrowiu, Warszawski Uniwersytet Medyczny

Problemy Zarzadzania, 2012, vol. 10, issue 37, 195-210

Abstract: The quality is a compliance with certain standards. Providing quality health care services is one of the most important therapeutic problems of all heath care units. Providing the standards of activities in health care has become a requirement for the provision of services at an appropriately high level. The process of quality assurance in a medical facility requires an interdisciplinary and comprehensive approach. Health services should be implemented not only in accordance with certain standards, but also on the basis of the current medical knowledge and values important for the patient. The quality assurance process consists of four basic elements: adequate preparation, implementation, monitoring and evaluation of implemented standards. Consequently, the process of ensuring and improving quality should become an important part of the activities of health care units. This article aims to present quality systems used in health care. The basic law regulations concerning these systems and the proposed stages of implementation of quality management systems for medical facilities are discussed, to achieve the objective. The benefits of introducing the quality management in health care units are also underlined.

Date: 2012
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