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Information systems in process driven business organizations (Systemy informatyczne w organizacjach zorientowanych procesowo)

Ewa Ziemba () and Iwona Oblak ()
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Ewa Ziemba: Katedra Informatyki Ekonomicznej, Uniwersytet Ekonomiczny w Katowicach
Iwona Oblak: Bytomska Spolka Informatyczna COIG-4 Sp. z o.o

Problemy Zarzadzania, 2012, vol. 10, issue 38, 8-24

Abstract: The article deals with the Business Process Orientation (BPO) and information systems supporting this approach. At the beginning the Business Process (BP) concept and Business Process anagement (BPM) approach are introduced. Next, the article describes main processes in organizations and information systems, which support them. Then, the BPM lifecycle is presented and information systems maintaining their steps. The important role of Business Process Management Systems (BPMS), the system designed for managing business processes, is also indicated here. This study is based on an analysis of literature, empirical experience, as well as the critical thinking and inductive inference methods.

Date: 2012
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