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Chosen factors affecting employees' satisfaction (Wybrane czynniki ksztaltujace satysfakcje pracownika)

Agnieszka Springer ()
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Agnieszka Springer: Katedra Organizacji i Zarzadzania, Wyzsza Szkola Bankowa w Poznaniu

Problemy Zarzadzania, 2011, vol. 9, issue 34a, 162-180

Abstract: Article focuses on issues of employees' satisfaction with particular attention to the importance of analysis of factors influencing it. The paper presents an analysis of classical and contemporary literature associated with satisfaction, as part of employee attitudes. In addition to the literature, the article presents the results of original self research. The research was conducted on a sample of 468 responders representing working age population in the Poznan district. The research results indicate that the level of wages and employment stability is the most important element as far as employees' satisfaction is concerned. For other factors, workers have difficulty with indicating factors which are more or less important for them. Among the demographic variables only age and level of education differentiate the importance of the analyzed factors. The research shows that the values declared by employees also influence the satisfaction shaping process. The workplace is the most differentiating factor. Executive employees, professionals and managers, differ because of the hierarchy of the factors influencing their satisfaction.

Date: 2011
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