EFFECT OF EMOTIONAL INTELLIGENCE ON EFFECTIVENESS OF EMPLOYEES AND MANAGERS IN IRAN

Kazemiyeh Abo Hamidi (), Hassan Jorfi () and Saeid Jorfi ()
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Kazemiyeh Abo Hamidi: Azad University Branch Ahvaz, Khuzestan, Iran
Hassan Jorfi: University of Technology Malaysia, Johor Baharu, Malaysia
Saeid Jorfi: University of Technology Malaysia, Johor Baharu, Malaysia

Global Journal of Strategies, Governance & Applied Economics, vol. 3, issue 1, 52-63

Abstract: Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important role in shaping the interaction between managers and employees in their work environment. This study is undertaken to understand the effectiveness level of managers and employees in organizations of Iran, the study focuses on understanding the emotional intelligence of the managers and employees and its link to their effectiveness level on the job. Little research to date has examined how emotional intelligence influence manageremployee effectiveness in organizations settings. Data (N=155) for this study were collected through questionnaires that participants were managers and employees of organizations of Iran Building on top of emotional intelligence theory, this paper explores how emotional intelligence manager and employee are influenced by effectiveness. Today’s environment is global and very complex, and the association between emotional intelligence and effectiveness in establishments of Iran remains an important area of worry for managers and employees' globally. Emotional intelligence is crucial factor for organization's effectiveness and growth and plays an important role in effectiveness of today’s competitive organizations. The findings of the study indicate that emotional intelligence has a positive impact on the effectiveness level of the managers and employees in organizations of Iran.

Keywords: Emotional intelligence; Effectiveness (search for similar items in EconPapers)
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