 MANAGERIAL FUNCTION IN THE PROCESS EFFICIENCY MONITORING AND MEASUREMENTJan Kovacs Journal of Academic Research in Economics, 2009, vol. 1, issue 2 (October), 155-173 Abstract: One the structural sections in control process model is monitoring and measuring of the processes. Under this model, the process manager can control processes, that means, systematically monitor and assess he efficiency of processes and pursue a correction action in the case he find out incongruity within required outputs. It's feedback, which advises, whether the processes of control is harmonious and perfect. This article reports the summary of the universal figures and methods, which should be not only known, but applied by process managers. Whithin those indicators we can name the time realization of product, process costs, OEE, indices level of satisfaction and loyality consumers, benchmarking etc. Another methods and approaches used to process monitoring and measuring are the abnormalities control, Six sigma, EFQM model etc. Keywords: Quality control process; universal indicators efficiency of process; basic approaches to monitoring and measuring of the processes. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:shc:jaresh:v:1:y:2009:i:2:p:155-173 Access Statistics for this article Journal of Academic Research in Economics is currently edited by Claudiu Chiru More articles in Journal of Academic Research in Economics from Spiru Haret University, Faculty of Accounting and Financial Management Constanta Contact information at EDIRC. |
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