THE INVESTIGATION OF DARK SIDE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Mazlum Elik, Mer Turun and Ahmet Ira

Journal of Academic Research in Economics, 2017, vol. 9, issue 2 (July), 226-245

Abstract: The literature on Organizational Citizenship Behavior (OCB) has primarily focused on the positive consequences of the OCB. We investigated in this study potential negative outcomes- work overload, work-family conflict, and family-work conflict - of OCB and mediating role of work overload in the effect of OCB on negative outcomes. Data collected from 432 employees working in five-star hotels and first-class holiday villages. The analyses indicated that OCB does not have a negative or significant effect on the overload, work-family conflict, and familywork conflict, but overload mediates the relationship between OCB and dependent variables.

Keywords: Organizational Citizenship Behavior (OCB); work overload; work-family conflict (WFC); family-work conflict (FWC). (search for similar items in EconPapers)
JEL-codes: J28 M12 M54 (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:shc:jaresh:v:9:y:2017:i:2:p:226-245

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