GENERAL TERMS OF THE AMICABLE SETTLEMENT OF DISPUTES BETWEEN CONSUMERS AND TRADERS

Adriana Deac ()
Additional contact information
Adriana Deac: Law Department, Bucharest University of Economic Studies

Perspectives of Law and Public Administration, 2015, vol. 4, issue 1, 88-92

Abstract: In transposing the provisions of Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer and of Regulations 524/2013 and 2006/2004 of the European Parliament and of the Council on 26.08 .2015, published in the Official Gazette of the Government Ordinance no. 38/2015 on alternative dispute resolution between consumers and traders. The normative act sets the legal framework for alternative dispute resolution national and cross under contracts of sale or service contracts between a trader operating in Romania and a consumer resident in the European Union through an entity of alternative dispute resolution. Ordinance provides the opportunity for consumers to present their complaints volunteer entities applying alternative dispute resolution procedures in order to ensure a high level of consumer protection a nd market functioning. This paper aims to present the scope of the order, persons who are subject to these legal regulations, the procedure they must follow consumers if they want to benefit from the provisions of this ordinance, analyze entities ADR, to highlight the importance of regulating this procedure.

Keywords: Alternative Dispute Resolution; consumers; traders; OG 38/2015; the ADR entity; sale and purchase contract; service contract. (search for similar items in EconPapers)
JEL-codes: K12 K22 (search for similar items in EconPapers)
Date: 2015
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.businesslawconference.ro/revista/artico ... iana%20Deac%20EN.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sja:journl:v:4:y:2015:i:1:p:88-92

Access Statistics for this article

More articles in Perspectives of Law and Public Administration from Societatea de Stiinte Juridice si Administrative (Society of Juridical and Administrative Sciences) Contact information at EDIRC.
Bibliographic data for series maintained by Catalin-Silviu Sararu ().