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The Role of Digitalization of the Economy in the Development of the Russian Banking Sector in a Competitive Environment

Georgy A. Kuznetsov () and Aleksandr Yu. Anisimov ()
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Georgy A. Kuznetsov: Synergy University
Aleksandr Yu. Anisimov: Synergy University

Journal of Modern Competition, 2024, vol. 18, issue 3, 5-24

Abstract: At the moment, the state of the world economy is characterized as transitional, that is, it is between two technological structures. A generalization of various analytical assessments makes it possible to determine the period of complete transition of society to the sixth technological order; it is assumed that this will happen in 2025-2030. This transitional state is primarily due to the emergence and development of such a phenomenon as “digital innovation”, which is the result of the increasing importance of information and communication technologies in the life of society in general and in economic processes in particular. Digitalization has affected almost all sectors of the economy, however, the degree of penetration varies. One of the most “digitized” industries is financial, including banking. At the same time, competition in the financial services market is currently intensifying, since in addition to credit institutions, non-bank players are active in it, providing financial services that duplicate banking ones. Therefore, in order to maintain their competitiveness, banks must increase the degree of digitalization of their business processes, therefore, a current direction of scientific research is to identify the role of the digital economy in the development of Russian banks. The hypothesis of the study is the assumption that the introduction of a domestic banking information system will help improve not only the efficiency of banking institutions, but also the level of information security of banking business processes. The purpose of the study is to develop a roadmap for the implementation of a banking information system in the activities of a Russian bank in order to increase the efficiency of its activities, depending on the degree of coverage of opportunities provided by the digital economy and the level of information security of banking business processes. The research methods are: statistical analysis, the Churchman - Ackoff method, the method of expert assessments, the method of constructing a road map. The result of the study is a roadmap for introducing a banking information system into the activities of a Russian bank. The authors conclude that the role of the digital economy in the development of Russian banks is significant and it is necessary to constantly increase the level of digitalization of banking business processes in order to increase the scope of opportunities provided by the digital economy and the level of information security of banking business processes.

Keywords: digital economy; bank; banking business processes; banking information system; digitalization of business processes; strategic map (search for similar items in EconPapers)
Date: 2024
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DOI: 10.37791/2687-0657-2024-18-3-5-24

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