Knowledge and Experience of Lean Thinking Amongst Senior Health Care Managers in Selected South African Public Hospitals
Logandran Naidoo () and
Ziska Fields ()
Additional contact information
Logandran Naidoo: Senior Manager, Medical Services, Grey’s Hospital, South Africa.
SPOUDAI Journal of Economics and Business, 2019, vol. 69, issue 4, 21-37
With the pressing need for quality improvement and with a view to adopting Lean as a systematic management approach in a crisis-ridden health care sector in South Africa, it was an opportune time to investigate the baseline level of knowledge and experience of Lean amongst senior health care managers in public hospitals in KwaZulu-Natal (KZN), South Africa. The research was centered on a positivist paradigm (involving quantitative methods) and took the form of an observational, descriptive study in KZN. This article presents the results of one of several key objectives of a seminal PhD study conducted in KZN. A total of 218 senior managers located in 73 hospitals participated in the research. A self-administered, semi-structured questionnaire was used. Most managers indicated that they have not heard of Lean before and had no prior practical experience thereof. All participants indicated that they were interested in learning more about Lean, that there was an opportunity for adopting Lean practices and that Lean could possibly improve the operational performance in their hospitals.
Keywords: Lean knowledge; Lean thinking; Lean in public hospitals; Experience with Lean; Operations management (search for similar items in EconPapers)
JEL-codes: I19 L23 M19 (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
https://spoudai.unipi.gr/index.php/spoudai/article ... /2692/2754-3558-1-SM
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:spd:journl:v:69:y:2019:i:4:p:21-37
Access Statistics for this article
More articles in SPOUDAI Journal of Economics and Business from SPOUDAI Journal of Economics and Business, University of Piraeus Contact information at EDIRC.
Bibliographic data for series maintained by SPOUDAI Journal of Economics and Business ().