Product warranty and reliability

D. Murthy ()

Annals of Operations Research, 2006, vol. 143, issue 1, 133-146

Abstract: Product warranty is an important part of new product marketing and sales. Offering warranty implies additional costs in the form of warranty servicing cost. Product reliability has a serious impact on the warranty servicing cost. As such, effective management of product reliability must take into account the link between warranty and reliability. This paper deals with this topic and develops a framework needed for effective management of product reliability. It reviews the relevant literature and defines topics for future research. Copyright Springer Science + Business Media, Inc. 2006

Keywords: Warranty; Reliability; Models; Management (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (10)

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DOI: 10.1007/s10479-006-7377-y

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