Waiting time approximation in multi-class queueing systems with multiple types of class-dependent interruptions

Özgecan Ulusçu and Tayfur Altiok ()

Annals of Operations Research, 2013, vol. 202, issue 1, 185-195

Abstract: We consider a single-server queue subject to class-dependent interruptions motivated by vessel queueing at entrances of waterways. Two classes of customers and k types of possibly simultaneous and class-dependent service interruptions are considered. We have employed service completion time analysis and proposed approximations to obtain the expected waiting time of a customer (vessel) in the queue. Copyright Springer Science+Business Media, LLC 2013

Keywords: Multi-class queues; Class dependent failures; General service times; Down times (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/s10479-011-0934-z

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