A multi-stage method for content classification and opinion mining on weblog comments
César Alfaro (),
Javier Cano-Montero (),
Javier Gómez (),
Javier M. Moguerza () and
Felipe Ortega ()
Additional contact information
César Alfaro: Rey Juan Carlos University
Javier Cano-Montero: Rey Juan Carlos University
Javier Gómez: Rey Juan Carlos University
Javier M. Moguerza: Rey Juan Carlos University
Felipe Ortega: Rey Juan Carlos University
Annals of Operations Research, 2016, vol. 236, issue 1, No 10, 197-213
Abstract:
Abstract In this paper, we illustrate how to combine supervised machine learning algorithms and unsupervised learning techniques for sentiment analysis and opinion mining purposes. To this end, we describe a multi-stage method for the automatic detection of different opinion trends. The proposal has been tested on real textual data available from comments introduced in a weblog, connected to organizational and administrative affairs in a public educational institution. The use of the described tool, given its potential impact to obtain valuable knowledge from opinion streams created by commenters, may be straightforwardly extended, for example, to the detection of opinion trends concerning policy decision making or electoral campaigns.
Keywords: Multi-stage method; Text classification; Text analytics; Opinion mining; Sentiment analysis; k-Nearest neighbors; Support vector machines (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (9)
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DOI: 10.1007/s10479-013-1449-6
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