A survey of retrial queueing systems

Jeongsim Kim () and Bara Kim ()
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Jeongsim Kim: Chungbuk National University
Bara Kim: Korea University

Annals of Operations Research, 2016, vol. 247, issue 1, No 2, 3-36

Abstract: Abstract Retrial queueing systems have been extensively studied because of their applications in telephone systems, call centers, telecommunication networks, computer systems, and in daily life. This survey deals with various retrial queueing models. The main focus of this survey is to show analytic results for queue length distributions, waiting time distributions, and tail asymptotics for the queue length and waiting time distributions. This survey also considers the stability analysis of retrial queueing models.

Keywords: Retrial queues; Queue length; Waiting time; Tail asymptotics; Stability; Primary; 60K25 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (22)

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DOI: 10.1007/s10479-015-2038-7

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