Elucidation of IS project success factors: an interpretive structural modelling approach

D. Laurie Hughes (), Nripendra P. Rana () and Yogesh K. Dwivedi ()
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D. Laurie Hughes: Swansea University Bay Campus
Nripendra P. Rana: Swansea University Bay Campus
Yogesh K. Dwivedi: Swansea University Bay Campus

Annals of Operations Research, 2020, vol. 285, issue 1, No 3, 35-66

Abstract: Abstract This study extends the debate surrounding the components of IS project success by reviewing success factors from the perspective of their interdependency and influence on each other. This research utilises interpretive structural modelling as the methodology and framework to develop the relationships between the selected factors. This approach is presented as a mechanism that can provide greater insight to the underlying causal interrelationships associated with IS project success and the successful transition to operations. The findings identify a number of key outcomes that have significant driving influence on other interconnected factors in the final model. This study highlights the benefits of an interpretive approach where IS factor interrelationships can be modelled to demonstrate potential influence on other connected factors thereby, increasing the chances of project success.

Keywords: Information systems; Projects; Success factors; Critical success factors; Interpretive structural modelling (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (11)

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DOI: 10.1007/s10479-019-03146-w

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