The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review

Josip Marić (), Carlos Galera-Zarco and Marco Opazo-Basáez
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Josip Marić: EM Normandie, Laboratoire Metis
Carlos Galera-Zarco: University College London
Marco Opazo-Basáez: University of Deusto

Annals of Operations Research, 2022, vol. 319, issue 1, No 32, 1003-1044

Abstract: Abstract The role of digital technologies (DTs) in humanitarian supply chains (HSC) has become an increasingly researched topic in the operations literature. While numerous publications have dealt with this convergence, most studies have focused on examining the implementation of individual DTs within the HSC context, leaving relevant literature, to date, dispersed and fragmented. This study, through a systematic literature review of 110 articles on HSC published between 2015 and 2020, provides a unified overview of the current state-of-the-art DTs adopted in HSC operations. The literature review findings substantiate the growing significance of DTs within HSC, identifying their main objectives and application domains, as well as their deployment with respect to the different HSC phases (i.e., Mitigation, Preparedness, Response, and Recovery). Furthermore, the findings also offer insight into how participant organizations might configure a technological portfolio aimed at overcoming operational difficulties in HSC endeavours. This work is novel as it differs from the existing traditional perspective on the role of individual technologies on HSC research by reviewing multiple DTs within the HSC domain.

Keywords: Humanitarian supply chains (HSC); Digital technologies (DTs); Supply chain management; Digitalisation; Systematic literature review (SLR) (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (3)

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DOI: 10.1007/s10479-021-04079-z

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