Statistical methods for decision making in public sector: from the quality assessment to the citizen satisfaction

Luigi D’Ambra (), Rosella Castellano (), Pierpaolo D’Urso () and Sandra Iaco ()
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Luigi D’Ambra: University of Naples Federico II
Rosella Castellano: University of Roma Unitelma-Sapienza
Pierpaolo D’Urso: University of Roma Sapienza
Sandra Iaco: University of Salento

Annals of Operations Research, 2024, vol. 342, issue 3, No 1, 1369-1377

Date: 2024
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DOI: 10.1007/s10479-024-06374-x

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