Data analytics for quality management in Industry 4.0 from a MSME perspective

Gorkem Sariyer (), Sachin Kumar Mangla (), Yigit Kazancoglu (), Ceren Ocal Tasar () and Sunil Luthra ()
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Gorkem Sariyer: Yasar University
Sachin Kumar Mangla: O P Jindal Global University
Yigit Kazancoglu: Yasar University
Ceren Ocal Tasar: Independent Researcher
Sunil Luthra: Ch. Ranbir Singh State Institute of Engineering & Technology

Annals of Operations Research, 2025, vol. 350, issue 2, No 2, 365-393

Abstract: Abstract Advances in smart technologies (Industry 4.0) assist managers of Micro Small and Medium Enterprises (MSME) to control quality in manufacturing using sophisticated data-driven techniques. This study presents a 3-stage model that classifies products depending on defects (defects or non-defects) and defect type according to their levels. This article seeks to detect potential errors to ensure superior quality through machine learning and data mining. The proposed model is tested in a medium enterprise—a kitchenware company in Turkey. Using the main features of data set, product, customer, country, production line, production volume, sample quantity and defect code, a Multilayer Perceptron algorithm for product quality level classification was developed with 96% accuracy. Once a defect is detected, an estimation is made of how many re-works are required. Thus, considering the attributes of product, production line, production volume, sample quantity and product quality level, a Multilayer Perceptron algorithm for re-work quantity prediction model was developed with 98% performance. From the findings, re-work quantity has the highest relation with product quality level where re-work quantities were higher for major defects compared to minor/moderate defects. Finally, this work explores the root causes of defects considering production line and product quality level through association rule mining. The top mined rule achieves a confidence level of 80% where assembly and material were identified as main root causes.

Keywords: MSME; Machine learning; Quality control; Industry 4.0; Data analytics; Manufacturing; Association rule mining; Re-work and root causes of defect (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10479-021-04215-9

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