EconPapers    
Economics at your fingertips  
 

Use of Data Envelopment Analysis in assessing Information Technology impact on firm performance

Chien Wang, Ram Gopal and Stanley Zionts

Annals of Operations Research, 1997, vol. 73, issue 0, 213 pages

Abstract: The purpose of this paper is to consider the effect of Information Technology on the performance of a firm. We use Data Envelopment Analysis (DEA) to study this problem. In the paper, we outline DEA and address its advantages over parametric approaches. We then develop a methodology to identify the efficiency of IT utilization and the importance of IT-related activities and their effect on firm performance, within the DEA framework. Our methodology also evaluates the marginal benefits of IT. We provide an application of our methodology through an illustration. Copyright Kluwer Academic Publishers 1997

Date: 1997
References: Add references at CitEc
Citations: View citations in EconPapers (37) Track citations by RSS feed

Downloads: (external link)
http://hdl.handle.net/10.1023/A:1018977111455 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:annopr:v:73:y:1997:i:0:p:191-213:10.1023/a:1018977111455

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10479

DOI: 10.1023/A:1018977111455

Access Statistics for this article

Annals of Operations Research is currently edited by Endre Boros

More articles in Annals of Operations Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().

 
Page updated 2021-04-29
Handle: RePEc:spr:annopr:v:73:y:1997:i:0:p:191-213:10.1023/a:1018977111455