Promoting Service Leadership Qualities and Well-Being among University Students: Evaluation Findings in Hong Kong

Xiaoqin Zhu and Daniel T. L. Shek ()
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Xiaoqin Zhu: The Hong Kong Polytechnic University
Daniel T. L. Shek: The Hong Kong Polytechnic University

Applied Research in Quality of Life, 2021, vol. 16, issue 6, No 12, 2475-2495

Abstract: Abstract Service leadership education initiatives have been launched in Hong Kong to meet the emerging demand for service leaders and enhance university students’ well-being through nurturing not only competence but also good character and caring disposition. However, rigorous evaluation work based on validated assessment tools has not been adequately carried out to examine whether student well-being and service leadership qualities would increase after the learning process. Using a one-group pretest-posttest design, this study investigated the effectiveness of a credit-bearing subject entitled “Service Leadership” implemented in one university in Hong Kong. Based on the responses of 114 participants (49.1% boys, Age = 20.21 ± 2.96 years), it was found that students showed improvement in service leadership knowledge, attitude, and behavior after taking the subject. In addition, their life satisfaction and positive youth development attributes as indicators of well-being also significantly increased. Furthermore, the increase in well-being among students was closely associated with their attitudinal and behavioral changes but not knowledge acquisition. The present findings imply that a formal curriculum-based leadership course can be a promising way to promote student service leadership qualities and well-being.

Keywords: Service leadership; Pretest-posttest; Leadership knowledge; Leadership attitude; Leadership behavior (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/s11482-021-09922-w

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