ISO 20000 for IT

Georg Disterer ()

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2009, vol. 1, issue 6, 463-467

Keywords: ISO 20000; Certification; IT service management; Information Technology Infrastructure Library (ITIL) (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (1)

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DOI: 10.1007/s12599-009-0076-x

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