Evaluation Methods in Process-Aware Information Systems Research with a Perspective on Human Orientation

Simone Kriglstein (), Maria Leitner (), Sonja Kabicher-Fuchs () and Stefanie Rinderle-Ma ()
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Simone Kriglstein: Vienna University of Technology
Maria Leitner: AIT Austrian Institute of Technology GmbH
Sonja Kabicher-Fuchs: University of Vienna
Stefanie Rinderle-Ma: University of Vienna

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2016, vol. 58, issue 6, No 3, 397-414

Abstract: Abstract Research on process-aware information systems (PAIS) has experienced a dramatic growth in recent years. Lately, a particular increase of empirical studies and focus on human oriented research questions could be observed, leading to an expansion of applied evaluation methods in PAIS research. At the same time, it can be observed that evaluation methods are not always applied in a systematic manner and related terminology is at times used in an ambiguous way. Hence, the paper aims at investigating evaluation methods that are typically employed in PAIS research with a special focus on human orientation. The applied methodology includes a literature review, an expert survey, and a focus group. The authors present their findings as a collection of typical evaluation methods and the related PAIS artifacts. They highlight which evaluation methods are currently used and which evaluation methods could be of interest for future PAIS research efforts.

Keywords: Evaluation; Human orientation; Process-aware information systems; Security; Visualization (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (2)

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DOI: 10.1007/s12599-016-0427-3

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