A Value Co-creation Perspective on Information Systems Analysis and Design

Kazem Haki (), Michael Blaschke (), Stephan Aier () and Robert Winter ()
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Kazem Haki: University of St. Gallen
Michael Blaschke: University of St. Gallen
Stephan Aier: University of St. Gallen
Robert Winter: University of St. Gallen

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2019, vol. 61, issue 4, No 8, 487-502

Abstract: Abstract Information systems analysis and design (ISAD) ensures the design of information systems (IS) in line with the requirements of a business environment. Since ISAD approaches follow the currently dominant logic of business, the rise of a new and thriving business logic may require revisiting and advancing extant ISAD approaches and techniques. One of the prevailing debates in marketing research is the paradigmatic shift from a goods-dominant (G-D) to a service-dominant (S-D) logic of business. The cornerstone of this reorientation is the concept of value co-creation emphasizing joint value creation among a variety of actors within a business network. With the aim of introducing value co-creation as a new discourse to ISAD research, this research note argues that (1) the lens of S-D logic with its core concept of value co-creation provides a novel perspective to ISAD. The authors also assert that (2) value co-creation-informed IS design realizes the paradigmatic shift from G-D to S-D logic. Building on this mutual relationship between value co-creation and ISAD, they propose a research agenda and discuss the ISAD artifacts that prospective research may target.

Keywords: Information systems analysis and design; Service-dominant logic; Value co-creation; Research agenda (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (3)

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DOI: 10.1007/s12599-018-0557-x

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