Seven Paradoxes of Business Process Management in a Hyper-Connected World

Daniel Beverungen (), Joos C. A. M. Buijs, Jörg Becker, Claudio Ciccio, Wil M. P. Aalst, Christian Bartelheimer, Jan Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Kate Revoredo, Adela del-Río-Ortega, Marcello Rosa, Flávia Maria Santoro, Andreas Solti, Minseok Song, Armin Stein, Matthias Stierle and Verena Wolf
Additional contact information
Daniel Beverungen: Paderborn University
Joos C. A. M. Buijs: APG
Jörg Becker: University of Münster
Claudio Ciccio: Sapienza Università di Roma
Wil M. P. Aalst: RWTH Aachen
Christian Bartelheimer: Paderborn University
Jan Brocke: University of Liechtenstein
Marco Comuzzi: Ulsan National Institute of Science and Technology
Karsten Kraume: University of Münster
Henrik Leopold: Vienna University of Economics and Business
Martin Matzner: University of Erlangen-Nuremberg
Jan Mendling: Vienna University of Economics and Business
Nadine Ogonek: University of Münster
Till Post: AFSMI German Chapter e.V.
Manuel Resinas: University of Seville
Kate Revoredo: Vienna University of Economics and Business
Adela del-Río-Ortega: University of Seville
Marcello Rosa: University of Melbourne
Flávia Maria Santoro: State University of Rio de Janeiro
Andreas Solti: Vienna University of Economics and Business
Minseok Song: Pohang University of Science and Technology
Armin Stein: University of Münster
Matthias Stierle: University of Erlangen-Nuremberg
Verena Wolf: Paderborn University

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2021, vol. 63, issue 2, No 6, 145-156

Abstract: Abstract Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Keywords: Business process management (BPM); Social computing; Smart devices; Big data analytics; Real-time computing; BPM life-cycle (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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DOI: 10.1007/s12599-020-00646-z

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