Context-Aware Business Process Management

Jan Brocke (), Marie-Sophie Baier (), Theresa Schmiedel (), Katharina Stelzl (), Maximilian Röglinger () and Charlotte Wehking ()
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Jan Brocke: University of Liechtenstein
Marie-Sophie Baier: Project Group Business & Information Systems Engineering of the Fraunhofer FIT
Theresa Schmiedel: University of Applied Sciences and Arts Northwestern Switzerland FHNW
Katharina Stelzl: University of Bayreuth
Maximilian Röglinger: University of Bayreuth
Charlotte Wehking: University of Liechtenstein

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2021, vol. 63, issue 5, No 5, 533-550

Abstract: Abstract Context awareness is essential for successful business process management (BPM). So far, research has covered relevant BPM context factors and context-aware process design, but little is known about how to assess and select BPM methods in a context-aware manner. As BPM methods are involved in all stages of the BPM lifecycle, it is key to apply appropriate methods to efficiently use organizational resources. Following the design science paradigm, the study at hand addresses this gap by developing and evaluating the Context-Aware BPM Method Assessment and Selection (CAMAS) Method. This method assists method engineers in assessing in which contexts their BPM methods can be applied and method users in selecting appropriate BPM methods for given contexts. The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM. They also provide insights into the status quo of existing BPM methods.

Keywords: Business process management; BPM methods; Context-aware BPM; BPM lifecycle; Method selection; Design science research (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (4)

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DOI: 10.1007/s12599-021-00685-0

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