Working from Home with Flexible and Permeable Boundaries

Isabella Seeber () and Johannes Erhardt
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Isabella Seeber: Grenoble Ecole de Management
Johannes Erhardt: University of Innsbruck

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2023, vol. 65, issue 3, No 4, 277-292

Abstract: Abstract The COVID-19 pandemic forced information workers across the world to work from home. This situation removes the physical boundary between work and home, impacting their work-life balance. How information workers configure the digital workplace (DWP) to manage their workplace boundaries and what effect this has on their individual job satisfaction remains unclear. To close this gap in the literature, 202 information workers completed an online survey. The findings partially confirm existing theory that more work flexibility increases job satisfaction while more work permeability decreases job satisfaction. However, depending on the flexibility and permeability of their work-home boundaries, the frequency with which information workers use DWP tools has cross-over effects on job satisfaction. The findings contribute to boundary theory and the new stream of digital workplace literature.

Keywords: Boundary theory; COVID-19 pandemic; Digital workplace (DWP); Job satisfaction; Work-from-home (WFH) (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s12599-023-00801-2

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