Disentangling Human-AI Hybrids

Lukas Fabri, Björn Häckel, Anna Maria Oberländer (), Marius Rieg and Alexander Stohr
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Lukas Fabri: University of Applied Sciences Augsburg
Björn Häckel: University of Applied Sciences Augsburg
Anna Maria Oberländer: University of Bayreuth
Marius Rieg: University of Applied Sciences Augsburg
Alexander Stohr: Branch Business and Information Systems Engineering of the Fraunhofer FIT

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2023, vol. 65, issue 6, No 2, 623-641

Abstract: Abstract Artificial intelligence (AI) offers great potential in organizations. The path to achieving this potential will involve human-AI interworking, as has been confirmed by numerous studies. However, it remains to be explored which direction this interworking of human agents and AI-enabled systems ought to take. To date, research still lacks a holistic understanding of the entangled interworking that characterizes human-AI hybrids, so-called because they form when human agents and AI-enabled systems closely collaborate. To enhance such understanding, this paper presents a taxonomy of human-AI hybrids, developed by reviewing the current literature as well as a sample of 101 human-AI hybrids. Leveraging weak sociomateriality as justificatory knowledge, this study provides a deeper understanding of the entanglement between human agents and AI-enabled systems. Furthermore, a cluster analysis is performed to derive archetypes of human-AI hybrids, identifying ideal–typical occurrences of human-AI hybrids in practice. While the taxonomy creates a solid foundation for the understanding and analysis of human-AI hybrids, the archetypes illustrate the range of roles that AI-enabled systems can play in those interworking scenarios.

Keywords: Human-AI hybrids; Human-AI collaboration; Taxonomy; Archetypes; Sociomateriality (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s12599-023-00810-1

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