A Process Approach to Product Repair from the Perspective of the Individual

Sahra Svensson-Hoglund, Jennifer D. Russell and Jessika Luth Richter ()
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Sahra Svensson-Hoglund: Virginia Polytechnic Institute & State University
Jennifer D. Russell: Virginia Polytechnic Institute & State University
Jessika Luth Richter: Lund University

Circular Economy and Sustainability, 2023, vol. 3, issue 3, 1327-1359

Abstract: Abstract Product repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors influencing the repair experience are discerned and organised according to their relevance within the process. This comprehensive perspective of the repair experience of individuals generated a wide range of insights, including the existence of general vs. specific factors and the prevalence of themes in the repair process. Implications for the upscaling of repair and future research are suggested.

Keywords: Repair; Circular economy; Sustainable consumption; Consumer behaviour; Durability (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:circec:v:3:y:2023:i:3:d:10.1007_s43615-022-00226-1

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DOI: 10.1007/s43615-022-00226-1

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