Human emergency behaviour and psychological stress characteristic mining based on large-scale emergencies

Yi Luo, Xiaoping Yang, Xiaoming Li, Zhenzhen Chen () and Fangyuan Liu
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Yi Luo: International Business School, Zhejiang Yuexiu University
Xiaoping Yang: International Business School, Zhejiang Yuexiu University
Xiaoming Li: International Business School, Zhejiang Yuexiu University
Zhenzhen Chen: Fudan University
Fangyuan Liu: UCSI University

Computational and Mathematical Organization Theory, 2024, vol. 30, issue 4, No 1, 293-320

Abstract: Abstract Human emergency behaviour and psychological stress response in emergencies are important scientific issues in basic emergency management research. The analysis of the dynamic characteristics of large-scale human behaviour based on electronic footprint data provides a new method for quantitative research on this problem. Previous studies usually assumed that human behaviors were randomly distributed in time, but few studies have studied the psychological stress response of human groups under the influence of emergencies and carried out prediction methods through social media data. Based on the data from five emergencies and daily events in the Qzone, this paper explores the statistical characteristics of human communication behaviors such as time, space and social interaction. The research results reveal the psychological evolution of human groups when they encounter public security emergencies by analysing the causes of individual psychological stress responses in the group. We find that the time interval between people’s posting behaviour and interactive comment behaviour in mobile QQ space before and after an emergency can be approximately described by a power-law distribution. The time interval distribution of Posting and reply is an obvious heavy-tailed distribution. These behavioural characteristics are consistent with people’s psychological stress characteristics. Individual psychological stress responses gradually evolve into social-psychological responses with changes in behavioural characteristics. The greater the social-psychological stress response is, the more panic the public will be, which will cause the outbreak of group irrational behaviour. The research results are theoretically helpful in understanding the impact of emergencies on human communication behaviour patterns and reveal the psychological stress process of mass panic in large-scale emergencies.

Keywords: Emergency psychology; Behavioral psychology; Large-scale emergencies; Human emergency behaviour characteristics; Time series analysis; Data mining (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s10588-024-09384-z

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