Organizational Performance Under Critical Situations—Exploring the Role of Computer Modeling in Crisis Case Analyses

Zhiang Lin ()
Additional contact information
Zhiang Lin: University of Texas at Dallas

Computational and Mathematical Organization Theory, 2000, vol. 6, issue 3, No 3, 277-310

Abstract: Abstract Organizations sometimes face critical situations or crises that can induce severe consequences or even disasters if wrong decisions are made. The bulk of crisis management research has relied heavily on case study methods yet often with rhetorical or even inconsistent suggestions. With an exclusive focus on crisis prevention, the issue of how organizations can maintain good performance when faced with critical situations has largely remained unexplored. There is also an apparent lack of consideration regarding how aspects of organizational design and task environment interact and affect organizational performance under critical situations. In this paper, we attempt to address this issue from an open system's perspective and integrate techniques of computational modeling with the analyses of two crisis cases, the Vincennes incident and the Hinsdale incident. The use of a computational model with strong organization theory foundation has provided a systematic mechanism for abstracting empirical information and generating theoretical results, thus complementing conventional case analyses, which thrive on in-depth information but are often limited by the lack of analytical ability to provide theoretical insight that goes beyond empirical descriptions. For the two crisis cases, the study shows, through detailed quantitative illustrations, that the computer model can be very effective in predicting organizational performance and suggesting designs that organizations can employ to mitigate the impact of crises. This study has demonstrated that our approach of computational case analysis can be very successful in providing systematic and explicit guidance for effective crisis mitigation both theoretically and empirically.

Keywords: crisis management; organizational design; case analysis; computer modeling (search for similar items in EconPapers)
Date: 2000
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://link.springer.com/10.1023/A:1009681619457 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:comaot:v:6:y:2000:i:3:d:10.1023_a:1009681619457

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10588

DOI: 10.1023/A:1009681619457

Access Statistics for this article

Computational and Mathematical Organization Theory is currently edited by Terrill Frantz and Kathleen Carley

More articles in Computational and Mathematical Organization Theory from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().