Electronic Commerce Research

2016 - 2025

Current editor(s): James Westland

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Volume 25, issue 3, 2025

Pricing and insurance strategy of online retailers for the price adjustment protection policy pp. 1343-1374

Boshi Tian, Runzhu Han, Jia Zhang, Jiahuan Song and Cong Liao

Online or not online: the impact of business owner’s risk preference on the adoption of e-business pp. 1375-1394

Wei Yang, Le Wang and Xian Zhang

Experience mining based on text analytics and case-based reasoning to support crowdfunding design pp. 1395-1422

Ting Luo, Jing Zhou and Shang Gao

How to select crowdsourcing teams with limited information? A heterogeneous information network embedding approach pp. 1423-1451

Yuanyuan Lai, Min Li, Junjun Liu and Huimin Liu

Metaverse-related perceptions and sentiments on Twitter: evidence from text mining and network analysis pp. 1453-1483

Uğur Gündüz and Sadettin Demirel

An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming pp. 1485-1520

Man Ji, Yezheng Liu and Xiayu Chen

Self-building or cooperating with a service platform: how should a dual-channel firm implement a trade-in program? pp. 1521-1544

Guang Yang, Bo He and Ruohan Ma

The role of overt and covert narcissism in virtual goods purchase motivations and intention pp. 1545-1575

Ahmet Türkmen and Muhammed Bilgehan Aytaç

Technology gaps, social outreach and financial sustainability of South Asian MFIs: bootstrap DEA meta-frontier approach pp. 1577-1606

Asif Khan, Anju Goswami and Tonmoy Choudhury

Rating and perceived helpfulness in a bipartite network of online product reviews pp. 1607-1639

Pedro Campos, Eva Pinto and Ana Torres

Marketing communications in luxury fashion retail in the era of big data pp. 1641-1655

Elizaveta Volkova and Gleb Karpushkin

When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform pp. 1657-1684

Hoon S. Choi and Steven Leon

The role of ICT diffusion and institutional quality on financial inclusion in Asian region: empirical analysis using panel quantile regression pp. 1685-1752

Samia Nasreen, Faryal Ishtiaq and Aviral Tiwari

OEM's optimal remanufacturing mode considering patent license under different commission contracts with platform pp. 1753-1792

Lifeng Mu, Yan Wang and Vijayan Sugumaran

Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery pp. 1793-1825

Siran Wang, Qiang Yan and Lingli Wang

Certified by social networks: the role of social certifications in medical crowdfunding pp. 1827-1864

Wanting Hao, Xianguo Li and Fangliang Zhang

Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand? pp. 1865-1933

Mukta Srivastava, S. Abhishek and Neeraj Pandey

Manifestation of customer value co-creation behaviour in the automobile industry: a perspective from Twitter analytics pp. 1935-1972

Nitin Sachdeva, Ashish Kumar Rathore, Neena Sondhi and Umesh Bamel

How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping pp. 1973-2009

Philipp Brüggemann and Koen Pauwels

Implication of ‘camera eats first’ construct: unraveling the potentials of digital images in social media on information sharing pp. 2011-2037

Sohel Ahmed, Ding Hooi Ting, Taimur Sharif and Mohammad Zoynul Abedin

Research on the pricing strategy of e-commerce agricultural products: should presale be adopted? pp. 2039-2066

Lu Xiao, Ya Ni and Chaojie Wang

The role of explained actions and reactions in the helpfulness of online reviews pp. 2067-2096

Mengmeng Zhan, Liping Liu, Xiaoxue Wang and Ran Ju

Understanding the user perception of digital nudging in platform interface design pp. 2097-2134

Fabia Marie Hettler, Jan-Philip Schumacher, Eduard Anton, Berna Eybey and Frank Teuteberg

The effect of in-store electronic word of mouth on local competitor spillovers in the quick service restaurant industry pp. 2135-2153

Syagnik Banerjee, Argha Sen and Debra Zahay

Break the flow: the impact of interruptions on users’ decision efficiency in mobile shopping pp. 2155-2175

Xue Yang, Cheng Luo and Mengyue Yan

Beyond accuracy measures: the effect of diversity, novelty and serendipity in recommender systems on user engagement pp. 2177-2204

Yanni Ping, Yang Li and Jiaxin Zhu

What drives customer loyalty in a pandemic? Semantic analysis of grocery retailers pp. 2205-2240

Anna Kuikka, Heli Hallikainen, Sasu Tuominen and Tommi Laukkanen

Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes pp. 2241-2267

Benjamin Dominique Klink and Samuel Schweizer

Correction: Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes pp. 2269-2269

Benjamin Dominique Klink and Samuel Schweizer

Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors pp. 2271-2307

Philipp Brüggemann, Luis F. Martinez and Koen Pauwels

Decoding the effectiveness of social media influencers’ endorsement on consumer behavior: an evidence-based approach pp. 2309-2345

Parth Salunke, Varsha Jain, Jacqueline Eastman, Tatsita Mishra and Amrita Chakraborty

Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior pp. 2347-2387

Kai-Yu Wang, Abdul Ashraf, Narongsak Thongpapanl, Caitlin Ferreira, Cem Selcuk and Todd Green

Optimizing market supervision mechanisms for online grocery shopping with consideration of malicious consumer behavior defense pp. 2389-2416

Yaning Miao and Yuchun Zhang

Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery pp. 2417-2455

Banu Y. Ekren, Sara Perotti, Laura Foresti and Lorenzo Prataviera

Volume 25, issue 2, 2025

Call for Metaverse e-commerce: future challenges and opportunities for electronic commerce pp. 681-682

Gengxin Sun, David Xuefeng and Chih-Cheng Chen

A novel algorithm to model the neuromuscular system from the eye to fingers to authenticate individuals through a typing process pp. 683-704

Hajar Kavusi, Keivan Maghooli and Siamak Haghipour

A literature survey of security issues in Cloud, Fog, and Edge IT infrastructure pp. 705-739

Patricia Akello, Nicole Lang Beebe and Kim-Kwang Raymond Choo

Political social media marketing: a systematic literature review and agenda for future research pp. 741-776

Aman Abid, Sanjit K. Roy, Jennifer Lees-Marshment, Bidit L. Dey, Syed S. Muhammad and Satish Kumar

The psychology of online shopping cart abandonment: a scrutiny of the current research framework and building an improved model of the online shopper journey pp. 777-803

Banwari Mittal

A bibliometric and content analysis of technological advancement applications in agricultural e-commerce pp. 805-848

Hamza H. M. Altarturi, Adibi Rahiman Md Nor, Noor Ismawati Jaafar and Nor Badrul Anuar

To trust or not to trust: a qualitative study of older adults’ online communication during the COVID-19 pandemic pp. 849-878

Xusen Cheng, Liyang Qiao, Bo Yang and Ruixue Han

The impact of chinese big tech on the traditional financial market: evidence from Ant Group pp. 879-905

Chen Zhu and Jiaxin Chu

Challenges of blockchain implementation in SMEs’ supply chains: an integrated IT2F-BWM and IT2F-DEMATEL method pp. 907-949

Moslem Alimohammadlou and Saeed Alinejad

Common typology of multi-sided platforms and virtual communities: analysis of business models using qualitative system dynamics pp. 951-985

Tymoteusz Doligalski

Pooling factoring financing strategy based on the big data credit evaluation technology of B2B platform pp. 987-1003

Jie Zhang and Yuehui Liu

Total factor productivity in Chinese manufacturing firms: the role of E-commerce adoption pp. 1005-1031

Wentao Yu, Bohan Du, Xiumei Guo and Dora Marinova

Advertising bidding involving consumer information sharing pp. 1033-1066

Xiang He, Li Li, Di Wang and Zonghuo Li

A novel bidding strategy based on dynamic targeting in real-time bidding market pp. 1067-1088

Chaoyong Qin, Chajuan Hu and Yujie Feng

Estimating the monetary value of personal information on social networking sites pp. 1089-1114

Woo-Jin Jung, Woosik Shin and Hee-Woong Kim

Effect of construal level on the drivers of online-review-helpfulness pp. 1115-1143

Swagato Chatterjee

The value implication of sellers’ following in social marketplaces: A structural holes perspective pp. 1145-1171

Shan Wang and Fang Wang

Live streaming e-commerce supply chain decisions considering dominant streamer under agency selling and reselling formats pp. 1173-1198

Xiaodong Zhu, Huiting Zhu, Yajie Guo and Lian Ding

Social media influencer marketing: foundations, trends, and ways forward pp. 1199-1253

Yatish Joshi, Weng Marc Lim, Khyati Jagani and Satish Kumar

The influence of the altruistic preferences of e-commerce platforms on the carbon emission reduction of manufacturers pp. 1255-1279

Jianhua Zhu, Ying Lu and Taiwen Feng

Influence of personalised advertising copy on consumer engagement: a field experiment approach pp. 1281-1310

Bo Guo and Zhi-bin Jiang

An integrated sentiment analysis and q-rung orthopair fuzzy MCDM model for supplier selection in E-commerce: a comprehensive approach pp. 1311-1342

Adem Pinar

Volume 25, issue 1, 2025

Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management pp. 1-38

David Lopez-Lopez, Miquel Angel Plaza-Navas, Jose Torres-Pruñonosa and Luis F. Martinez

How to prioritize perceived quality attributes from consumers' perspective? Analysis through social media data pp. 39-67

Tong Yang, Yanzhong Dang and Jiangning Wu

Research on the influence of social capital on cooperation among subjects in electronic public service supply chain: a supernetwork model analysis pp. 69-95

Airong Zhang and Fengyi Zhang

Selling mode choice and information sharing in an online tourism supply chain under channel competition pp. 97-124

Xumei Zhang, Yi Liu, Bin Dan, Xiaoyu Zha and Ronghua Sui

Online retailer’s optimal financing strategy in an online marketplace pp. 125-154

Qiang Yan, Wenyan Zhuo and Chongcong Yu

Determinants of overfunding in reward-based crowdfunding pp. 155-192

Felix Pinkow

Co-shopping and E-commerce: parent’s strategies for children’s purchase influence pp. 193-209

David E. Williams and Brooklyn Willick

Product design opportunity identification through mining the critical minority of customer online reviews pp. 211-239

Yupeng Li, Yanan Dong, Yu Wang and Na Zhang

Proportional incentive contracts in live streaming commerce supply chain based on target sales volume pp. 241-269

Yanfen Zhang and Qi Xu

Returns handling in e-commerce: How to avoid demand negativity in supply chain contracts with returns? pp. 271-294

Milena Bieniek

Pricing for online sellers with different payment schemes pp. 295-317

Na Xu, Shizhen Bai, Hui Yu and Mengqi Zhang

Internal IT modularity, firm size, and adoption of cloud computing pp. 319-348

Rui Guo, Ali Tafti and Ramanath Subramanyam

Evaluating the utilization of technological factors to promote e-commerce adoption in small and medium enterprises pp. 349-368

Md Billal Hossain, Nargis Dewan, Aslan Amat Senin and Csaba Balint Illes

Buy online and pickup in-store: Co-opetition strategy of omnichannel supply chain players pp. 369-417

Zonghuo Li, Shanliang Li and Wanxia Mei

Mobile application e-grocery retail adoption challenges and coping strategies: a South African small and medium enterprises’ perspective pp. 419-464

Marcia Mkansi and Aaron Luntala Nsakanda

Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change pp. 465-494

Tong He, Wei Liu, Xuefeng Shao and Robert G. Tian

Forecasting product sales using text mining: a case study in new energy vehicle pp. 495-527

Yi Ding, Peng Wu, Jie Zhao and Ligang Zhou

Show me your face: investigating the effect of facial features in review images on review helpfulness pp. 529-551

Yue Guan, Benjiang Lu, Wei Yan and Guoqing Chen

The developer’s optimal distribution strategy in the differentiated platform: the value of user feedback data and negotiation pp. 553-593

Zhitang Li, Cuihua Zhang and Ruxia Lyu

Critical success factors of Blockchain technology adoption for sustainable and resilient operations in the banking industry during an uncertain business environment pp. 595-629

Ruchi Mishra, Rajesh Kumar Singh, Satish Kumar, Sachin Kumar Mangla and Vikas Kumar

How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews pp. 631-662

Jie Wu, Junming Zhang and Narisa Zhao

Pricing and consumption in the P2P product sharing era: How does the dual-channel manufacturer cooperate with third-party sharing platforms? pp. 663-680

Daogang Qu, Cong Gao and Bo Xu