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Software tools for business model innovation: current state and future challenges

Daniel Szopinski (), Thorsten Schoormann, Thomas John, Ralf Knackstedt and Dennis Kundisch
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Daniel Szopinski: Paderborn University
Thorsten Schoormann: University of Hildesheim
Thomas John: Paderborn University
Ralf Knackstedt: University of Hildesheim
Dennis Kundisch: Paderborn University

Electronic Markets, 2020, vol. 30, issue 3, No 5, 469-494

Abstract: Abstract Software tools for business model development hold great promise for supporting business model innovation, but nonetheless, virtually no design-relevant knowledge exists concerning the functions that such tools should possess. As a result, practitioners lack guidance for choosing software tools, and researchers lack a foundation for advancing knowledge on these tools in a cumulative way. To address these issues, we synthesize knowledge from research on software tools for business model development and adjacent fields with the results of an analysis of 24 software tools from practice. Our contribution is threefold. First, we provide a comprehensive taxonomy that identifies 43 characteristic functions of software-based business model development tools. Second, we provide a classification of existing software tools for the taxonomy and, on this basis, third, we derive an agenda for future research. We thus support practitioners’ decision making on tool (re-)design and investment, and provide the foundation for a cumulative stream of research on software tools for business model development.

Keywords: Business model; Business model development tool; Business model innovation; Taxonomy; Research agenda (search for similar items in EconPapers)
JEL-codes: O3 L86 M15 (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1007/s12525-018-0326-1

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