Modeling inter-organizational business process governance in the age of collaborative networks

Vítor Ribeiro (), João Barata () and Paulo Rupino Cunha ()
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Vítor Ribeiro: University of Coimbra, Centre for Informatics and Systems (CISUC), Department of Informatics Engineering (DEI)
João Barata: University of Coimbra, Centre for Informatics and Systems (CISUC), Department of Informatics Engineering (DEI)
Paulo Rupino Cunha: University of Coimbra, Centre for Informatics and Systems (CISUC), Department of Informatics Engineering (DEI)

Electronic Markets, 2024, vol. 34, issue 1, No 51, 27 pages

Abstract: Abstract Collaborative networks require inter-organizational business process governance (IO-BPG) mechanisms to define ownership over shared resources and activities, accountability over operations, inter-organizational roles and responsibilities, and strategic partner alignment. We developed an IO-BPG modeling approach aiming to incorporate (1) IT governance activities (e.g., IT performance measurement), (2) data governance activities (e.g., data strategy management), and (3) “shadow” parallel governance-related operations. Resulting from a design science research project, our contributions include the building blocks (domain attributes, ontology, and requirements) of a novel BPMN extension, its demonstration in logistics operations, its evaluation, and design principles to guide IO-BPG modeling. Suggestions for the development and evaluation of future BPMN extensions are also highlighted based on the lessons learned in this project. For practitioners, our contribution can improve accountability reports over data assets and operations, identify dataset ownership, assist in the coordination of governance activities in networked businesses, and comply with regulations and strategic partnership agreements.

Keywords: Inter-organizational business process governance; Inter-organizational data governance; BPMN extension; Design science research; Collaborative networks (search for similar items in EconPapers)
JEL-codes: C63 L86 M15 O32 (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s12525-024-00730-2

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