The state of robo-advisory design: A systematic consolidation of design requirements and recommendations

Nicole Maria Namyslo (), Dominik Jung () and Timo Sturm ()
Additional contact information
Nicole Maria Namyslo: Technical University of Darmstadt
Dominik Jung: Dr. Ing. h.c. F. Porsche AG Porscheplatz 1
Timo Sturm: Technical University of Darmstadt

Electronic Markets, 2025, vol. 35, issue 1, No 20, 29 pages

Abstract: Abstract Although robo-advisors offer potential benefits for enhancing investment decisions, financial decision-makers remain reluctant to utilize advice from robo-advisors, a form of artificial intelligence designed to convey newfound investment insights in a particularly intuitive way. To increase robo-advice utilization, numerous scholars have investigated various facets and design features aimed at making robo-advisors more appealing to investors. However, these proposed designs often focus only on specific aspects and are spread across various technological and domain contexts. Despite some overlapping ideas, there is little consistency between them. This has led to incoherent notions of what constitutes effective financial robo-advisor design among scholars and practitioners. To address this gap, we conduct a systematic literature review to synthesize existing knowledge. Based on 14 years of research, our study identifies six categories of design requirements and eight categories of design recommendations for robo-advisory. Our structured juxtaposition and synthesis of prevalent robo-advisor requirements and recommendations facilitate holistic research and practical implementations for viable financial robo-advisory systems.

Keywords: Robo-advisory; Digital advisory; Artificial intelligence; FinTech; Design science (search for similar items in EconPapers)
Date: 2025
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s12525-025-00762-2 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:elmark:v:35:y:2025:i:1:d:10.1007_s12525-025-00762-2

Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/12525

DOI: 10.1007/s12525-025-00762-2

Access Statistics for this article

Electronic Markets is currently edited by Rainer Alt and Hans-Dieter Zimmermann

More articles in Electronic Markets from Springer, IIM University of St. Gallen
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().