The social dimension of firm performance: a data envelopment approach

Robert G. Chambers () and Teresa Serra
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Robert G. Chambers: Maryland University

Empirical Economics, 2018, vol. 54, issue 1, No 8, 189-206

Abstract: Abstract A data envelopment model is proposed to quantify the social dimension of firm performance. Corporate social responsibility activities are treated as netputs to production. Production of good outputs and unintended by-products are combined in the overall measurement of firm performance. Our model is illustrated using a sample of global firms and suggests strikingly low social performance levels.

Keywords: Firm sustainability; Social performance; Environmental performance; Sales performance; Data envelopment analysis (search for similar items in EconPapers)
JEL-codes: D2 M2 Q5 (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (24)

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DOI: 10.1007/s00181-016-1135-z

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