Enhancing pharmaceutical supply chain performance: the impact of technology integration, interorganizational trust, and collaboration in the digital age
Evans Kyeremeh (),
Emmanuel Erastus Yamoah () and
Alfred Yamoah ()
Additional contact information
Evans Kyeremeh: University of Education
Emmanuel Erastus Yamoah: University of Education
Alfred Yamoah: University of Cape Coast
Future Business Journal, 2025, vol. 11, issue 1, 1-17
Abstract:
Abstract This study investigates the impact of technological integration on pharmaceutical supply chain performance in Ghana, with a particular focus on the mediating roles of inter-organizational trust and collaboration. Employing structural equation modeling, data from 221 pharmaceutical distributors and wholesalers revealed a significant positive relationship between technological integration and supply chain performance. This relationship is mediated by both inter-organizational trust and collaboration. These findings underscore the crucial role of technology in enhancing supply chain efficiency, inventory management, and information sharing, while simultaneously fostering cooperative relationships among supply chain partners. By elucidating the intricate interplay between technology, trust, and collaboration, this study contributes novel insights to the pharmaceutical supply chain literature. The findings offer valuable managerial implications for optimizing supply chain performance through strategic technology investments.
Keywords: Technological integration; Pharmaceutical supply chain; Inter-organizational trust; Inter-organizational collaboration; Supply chain performance (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:
Downloads: (external link)
http://link.springer.com/10.1186/s43093-025-00538-2 Abstract (text/html)
Access to the full text of the articles in this series is restricted.
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00538-2
Ordering information: This journal article can be ordered from
https://fbj.springeropen.com/
DOI: 10.1186/s43093-025-00538-2
Access Statistics for this article
Future Business Journal is currently edited by Soad Kamel Rizk and Hayam Wahba
More articles in Future Business Journal from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().