Employee perception of electronic human resource management and COVID-19 restrictions in public organizations: the experience of Ghana Revenue Authority, Bono Region

Juliana Abagsonema Abane (), Edward Brenya () and Andrews Boakye Agyapong ()
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Juliana Abagsonema Abane: KNUST
Edward Brenya: KNUST
Andrews Boakye Agyapong: Kintampo Health Research Center

Future Business Journal, 2023, vol. 9, issue 1, 1-19

Abstract: Abstract The purpose of this study was to find out what measures were taken to manage human resources during the COVID-19 pandemic by the Ghana Revenue Authority in Ghana. This was necessary because, even though electronic human resource practices have been implemented in most public organizations in the country, it was uncertain whether or not these practices were vital in delivering public service during the peak of the pandemic at the regional level due to government restrictions implemented to curb the spread of the virus. The study used 78 employees of the Ghana Revenue Authority in the Bono Regional Office of the Ghana Revenue Authority. The study used inferential statistics by employing Pearson correlation and multiple regression techniques to test the effect of employee perceptions, electronic human resource management practices, and COVID-19 practices on electronic human resource adoption. The findings revealed that e-human resource practices had the strongest effect on e-human resource adoption with a beta value of 0.781 and a p value of 0.000, followed by employee perception with a beta value of 0.272 and a p value of 0.004. Significantly, the entire effect of the COVID-19 practices was statistically insignificant yet positive. Overall, the four regression models were significant (p

Keywords: e-HRM adoption; COVID-19 management practices; Employee perception (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1186/s43093-023-00266-5

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