Change Management Based on Smart Technologies for Sustainable Business Development

Tatiana N. Litvinova (), Nodira B. Abdusalomova (), Tatiana A. Dugina () and Igor V. Denisov ()
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Tatiana N. Litvinova: Volgograd State Agricultural University
Nodira B. Abdusalomova: Tashkent State University of Economics
Tatiana A. Dugina: Volgograd State Agricultural University
Igor V. Denisov: Russian University of Economics Named After G.V. Plekhanov

Global Journal of Flexible Systems Management, 2024, vol. 25, issue 1, No 2, 17-30

Abstract: Abstract The article attempts to overcome the lack of protectionism policy underlying the existing approach to managing sustainable business development, which is due to the fact that such a policy limits the influence of the external environment on business, as well as eliminates its incentives to adaptation and reduces business flexibility. The research methodology is based on the use of the method of regression analysis. Based on the representative international statistics by IMD and the UN for 2021 (60 countries), we use regression analysis to determine the dependence of the indicators of the sustainable development of the business—GDP and SDG 9—on the factors of protectionism and the use of Big Data and analytics based on AI. The reliability of the econometric modeling results is verified by determining their correspondence to the Gauss–Markov theorem. The key conclusion is that change management based on smart technologies contributes to sustainable business development, expressed in an increase in GDP and the result of SDG 9 implementation. The significance of the managerial aspect of the article is that, using the progressive methodology of SAP–LAP, we compile a SAP–LAP model of change management based on smart technologies for sustainable business development, which makes it possible to increase its flexibility and adaptability. The main result of this paper consists in the substantiation of the critical role of the flexibility of business as the main condition for its sustainable development. The paper’s novelty lies in the development of a new approach to the management of the sustainable development of the business, which specific feature is change management based on smart technologies—which ensures increased flexibility of the business. The state economic policy implications are connected with the necessity to refuse protectionism in favor of the deregulation of markets to allow competition to create natural stimuli for the increase in the flexibility of business through change management.

Keywords: Business flexibility; Change management; SAP–LAP model; Smart technologies; Sustainable business development (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s40171-023-00355-y

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