Algorithmic Management and the Platformisation of Work in Europe: Evidence from Spain and Germany

Annarosa Pesole ()
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Annarosa Pesole: Università degli studi di Bari

The Indian Journal of Labour Economics, 2025, vol. 68, issue 2, No 3, 367-394

Abstract: Abstract This study investigates the impact of digital tools and algorithmic management on work organisation and working conditions, with a focus on the growing platformisation of work. The research focuses on three main aspects: the use of digital devices and platforms, the collection and processing of data by these platforms, and the role of algorithms in managing labour activities. Drawing on data from the AMPWork survey conducted in Spain and Germany, the analysis explores the prevalence and effects of digital monitoring and algorithmic management within traditional and platform work settings. Findings highlight the significant diffusion of digital tools and reveal that over two-thirds of workers use such technologies in their tasks. However, the extent of platformisation varies by occupation, sector, and digital tool usage. The findings reveal that a significant number of workers now rely on digital devices in their daily tasks, with digital monitoring and algorithmic management prevalent across various work environments. The survey highlights higher levels of platformisation among clerks and operators in high-tech industries, knowledge-intensive services, and public administration. Additionally, remote workers or those operating outside traditional employer premises are more likely to experience platformisation. While the use of platforms can lead to more structured and efficient work procedures, it also introduces challenges, such as increased monotony and stress, suggesting a complex relationship between platformisation and job satisfaction. This study underscores the transformative impact of platformisation on the nature of work, calling attention to the need for further research and policy consideration. The findings emphasise the importance of addressing the implications of digital labour platforms and algorithmic management for job quality, economic value, and the evolving landscape of employment in the digital era. Indeed, the study confirms that the integration of algorithmic management and surveillance technologies in the workplace poses significant risks to workers’ privacy, data rights, freedom of association, and overall well-being. These practices can erode working conditions and harm mental and physical health. Addressing these issues requires strict regulation of intrusive surveillance and the development of a comprehensive policy framework for algorithmic management and digital monitoring.

Keywords: Algorithmic management; Platform work; Digital monitoring; Digital surveillance (search for similar items in EconPapers)
JEL-codes: J01 (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s41027-024-00544-y

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