Economics at your fingertips  

Implementing the Quality Startup Management System model in Hong Kong: a case study

Kim-Hung Lotto Lai ()
Additional contact information
Kim-Hung Lotto Lai: Hong Kong Society for Quality

International Journal of Quality Innovation, 2017, vol. 3, issue 1, 1-13

Abstract: Abstract The innovation and technology industries have become key areas to which the HKSAR Government is committed for advanced technology development and new economic driven. In order to nurture and support local technology startups grow and flourish successfully, HKSTP had signed a memorandum of understanding (MOU) with Hong Kong Quality Assurance Agency (HKQAA) to support incubation programmes through business matching and quality assurance mechanisms for startup companies. Hong Kong Society for Quality (HKSQ) was invited by HKQAA to be one of members in the advisory committee for this recognition scheme. Then, focus group was formed from different parties, including but not limited to incubatees, incubators, investors, HKSTP, HKQAA, HKSQ and other concerned stakeholders. This paper aims to introduce a systematic approach model named “Quality Startup Management System (QStarMS) Model” through literature review and analysis, focus group and case study. QStarMS integrated Business Side of startup using Business Model Generation/Canvas (BMG/C) and Management Side under ISO 9001:2015 Quality Management System, as well as, to simplify the model to fit startups requirements and overcome their limitations. Finally, we will report the recently progress of the QStarMS implementation through HKQAA Registration – Startups scheme.

Keywords: Quality Startup; ISO 9001:2015; Incubation Program; QStarMS (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations: Track citations by RSS feed

Downloads: (external link) Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Ordering information: This journal article can be ordered from

Access Statistics for this article

International Journal of Quality Innovation is currently edited by Sang M. Lee

More articles in International Journal of Quality Innovation from Springer
Bibliographic data for series maintained by Sonal Shukla ().

Page updated 2019-11-06
Handle: RePEc:spr:ijoqin:v:3:y:2017:i:1:d:10.1186_s40887-017-0013-x